Proud Sponsor of the LAFD Invitational
Personify Health (HealthComp) offers extensive network access to a broad range of provider networks, allowing you to customize care options to align with your needs. Our company also has a care management team with 25+ years’ experience in working to achieve better health outcomes for members and higher cost savings for employers as well as personal assistant service and high-touch care for members in need. When you’re dealing with an illness, paperwork should be your last concern. Our personal assistants deliver concierge-level support, empowering you to focus on wellness and recovery.
Personify Health (HealthComp) is unlike any health benefits administrator, providing you with a dedicated team and an engaging member experience that includes:
An integrated benefits platform
With our HCOnline platform, members can look up their coverage, check their deductible, review EOBs, and access their ID cards effortlessly.
Concierge-level customer support through multiple channels
When members call our customer support line, they’ll talk to an agent who can answer their questions in detail. Members can also reach us through online messaging, email, and mail.
Simplified communications
No more jargon. We break down benefits into clear, easy-to-understand language, empowering members to make the right care decisions.
All your benefits, fully integrated
With our integrated services, members have access to wellness programs, care management, flexible spending, and so much more.
Personify Health (HealthComp) also offers Best-in-Class Technology. A benefits platform should be more than just a repository for medical claims. It should bring together the resources that members need to understand their health coverage, find the right care provider, and access programs that can improve their quality of life. Personify Health’s HCOnline member platform brings together the resources that our members need to use their benefits wisely. We use clear visuals and simple language so members can understand their benefits and access the best-quality, in-network care. The platform includes a “Your Benefits” page, which gives members direct access to their point solutions.
Personify Health (HealthComp) also provides Omni-Channel Customer Service. With today’s multi-generational workforce, it helps to provide multiple channels for customer support (e.g. phone, online chat, etc.), so members can choose the mode of communication they like best. Members who contact customer service should be connected with benefits professionals who are familiar with their health plan and can answer their questions quickly and accurately. At HealthComp, members can reach our Benefits Assistants via phone or live chat. When a member contacts our customer service line, they’re connected with a Benefits Assistant who is fully trained in their plan. For issues involving providers, we’ll even make outbound calls to the provider in question so the member doesn’t have to. Our priority is to resolve issues as quickly and painlessly as possible.
Learn more at HealthComp.com